| 1. Are you on Facebook? |
| Yes, you can us here here:
http://www.facebook.com/whoodiewho |
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| 2. Can I cancel my order once it is placed? |
| Yes, if you email or call us to cancel within 48 hrs of placing your order. You will receive a 100% refund. |
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| 3. Do you have a Twitter page? |
| Here is our direct Twitter link:
https://twitter.com/whoodiecom |
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| 4. Do you ship internationally? |
| Yes, we ship world wide via USPS mail. |
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| 5. How long does my order take to ship once I purchase it? |
| Due to all of these Whoodies being hand made one by one, they can take up to 5 business days to ship from the date of purchase. |
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| 6. How much do affiliates make? |
| 10% from the total sale before shipping unless agreed upon otherwise with management. |
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| 7. What Companies and you Licensed through? |
| - Licensing Resource Group, LLC
- Affinity Consultants
- The James Dean Estate & CMG
- The Bettie Page Estate & CMG
- The Marilyn Monroe Estate
- King Features Syndicate and the Hearst Corporation
- Janelle Nichol
- Sandra Kuck |
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| 8. What kind of Pullover Hoodies do you use? |
| Our basic Men's pullover hooded sweatshirt is made with soft, mid weight fleece and generous fit for comfort. Features a jersey lined hood, heavy gauge drawcord with metal eyelets and 1x1 ribbing at cuffs and waistband.
8.5 oz fleece, 80% cotton 20% polyester
blend fleece • 100% cotton 20 singles face yarn for
supreme printability and softness • Split stitch double
needle sewing on all seams • Twill neck tape |
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| 9. What method of shipping do you use? |
| We use USPS (United State Postal Service) for all Domestic and International orders. You have the options of either First Class or Priority shipping. |
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| 10. What payment methods do you offer? |
| All major debit & credit cards, Discover, Visa, Mastercard and AMEX |
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| 11. Is there a Money Back Guarantee? |
| Yes. If you are not satisfied with your product for any reason, you may return the product within 7 days of receiving it for a full refund. The product cannot show any signs of being washed and must be in new condition. Once we receive the product we will examine it and issue a full 100% refund within 48hrs. |
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| 12. What kind of Zip Hoods do you use? |
| Our not-so-standard Men's zip hooded sweatshirt is made with soft, midweight fleece and generous fit for comfort. Features jersey lined hood, heavy gauge drawcord with metal eyelets, #5 metal kissing zipper and 1x1 ribbing at cuffs and waistband.
8.5 oz fleece, 80% cotton 20% polyester
blend fleece • 100% cotton 20 singles face yarn for
supreme printability and softness • Split stitch double
needle sewing on all seams • Twill neck tape |
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| 13. How are they printed? |
| They are printed using a Digital Printing process that is very new to the industry. Currently Adidas & Nike are using the same machine and process for their clothing. The color is unmatched by any other printing process. Images using this exact printing process were tested under 5 years of direct sunlight without any change in color and feel. |
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| 14. How should I wash it? |
| The same as any other garment that has print that you would like to preserve. Turn them inside out and wash with cold water. The print will not fade nor crack. We tested our whoodie by leaving the print side out and washing it 50 times. It looked the same as the day we printed it. |
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| 15. Is this a legit website? |
| We know your thinking it because you've never heard of us, but the company, Start It Inc. has been in business since 2007. Whoodie is a registered trademark owned by Start It Inc since 2010. Now currently doing business under Who's On Your Hood, LLC |
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| 16. What is your return policy? |
| You can return your purchase for a full return up to 7 days after you receive it. It cannot be washed or show any signs of wear. |
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